Tenant Services

As a tenant, you are investing in a place to call home. You deserve to be treated with respect and to have your home kept in safe, functional, and comfortable condition.

And, while you naturally hope that your tenancy will go well, we all know that landlord relations sometimes go awry, and that home repair and maintenance challenges inevitably arise.

So, as a Proportun Tenant, we represent you on behalf of the rental property owner to ensure that you and your home consistently receive proper attention as your single, trusted source for responsive, personal care and reliable, professional services.

Sounds good! How can I become a Proportun Tenant?

If you feel that you and your landlord could benefit from our commitment to your mutual, Rental well-being™, please contact us to discuss your idea of an ideal tenancy and we’ll strive to make it a reality!

And as a current, Proportun Tenant, how can you assist me?

We’re here to support your rental journey, serving as your host in whatever way we can.

We primarily act as your liaison with the property owner, for consistently professional communications. And we’re committed to maintain your home in a manner mutually favorable to you and affordable for the property owner.

And beyond that, we are available to :

  • help you move in,

  • provide home care advice,

  • seek approval for and perform your requested, ‘nice to have’ but not ‘need to have’ home improvements, and

  • help you move out when that time comes too.

So, we look forward to your inquires, and invite you to click an option below to let us know how we might assist.

Upon receiving your message, we will do our utmost to respond within 24 hours (even on weekends!) for regular correspondence, and as soon as possible for emergency matters.

We give priority to your specific needs as a tenant through a dedicated, message tracking system.

Use this for non-emergency matters that are adversely affecting the appearance or functionality of the home or its features.

Use this for emergency issues that are impacting the well-being of the home’s occupants, and or damaging the home or its features.

Please give at least one month’s notice of your intent to end your tenancy and vacate the home. We’ll support you all the way.